With the development and wide application of the intelligent Internet of things, how the intelligent Internet of things can help the modernization of social governance has become an important topic. In the context of the deepening of the new round of scientific and technological revolution, intelligent IoT technology provides new opportunities and opportunities for the governance of "liquid society" and the construction of intelligent governance community. With the help of the intelligent Internet of Things, it can not only improve urban emergency management, perceive urban operation, and predict social risks, but also better guide and strengthen dialogue in the public sphere, realize benign interaction between multiple subjects of social governance, and form a synergy and boost social governance system. and modernization of governance capabilities.
The Internet of Things refers to the application of Internet technology to realize the communication and interconnection between things and people, and then realize intelligent identification, positioning, tracking, monitoring and management. It is an extension and expansion on the basis of the Internet. The simple network between people has expanded to "interconnection of people" and "interconnection of all things". According to the China Business Industry Research Institute, the scale of China's Internet of Things market will exceed 2 trillion in 2020. With the large-scale deployment and application of 5G and Beidou systems, it is foreseeable that during the "14th Five-Year Plan" period, the breadth and depth of Internet of Things applications in my country will be further expanded.
core point
1. What are the innovative integrations of intelligent IoT and social governance?
1. IoT technology: a new opportunity for the governance of "liquid society"
With the rapid development and wide application of contemporary artificial intelligence technology, intelligent Internet of Things technology makes it possible to manage the "flow of things" in real time, greatly improving efficiency and reducing labor costs. If we regard people's demand for services as a kind of "thing", the management of "logistics" will sooner or later be extended to the field of "service flow".
2. Smart Governance: Building a New Roadmap for IoT Technology Development
Promoting the modernization of social governance requires rebuilding a new mechanism of real-time constraints and normalization of individual behavior outside the law, and one of the keys to achieve this goal is to promote the transformation from individual-based governance to smart community-based meta-organization. Governance shift.
3. Social governance in the post-epidemic era: modernizing risk governance with IoT technology
Facing the modernization of social governance in the new era, we should deeply understand the people's yearning for a better life and the structural changes required for a better life in the new era. Maintain political security, social stability, and people's tranquility, and continuously enhance the people's sense of gain, happiness, and security.
What problems need to be solved in the application of IoT to social governance?
1. IoT technology: a new opportunity for the governance of "liquid society"
With the rapid development and wide application of contemporary artificial intelligence technology, intelligent Internet of Things technology makes it possible to manage the "flow of things" in real time, greatly improving efficiency and reducing labor costs. If we regard people's demand for services as a kind of "thing", the management of "logistics" will sooner or later be extended to the field of "service flow".
2. Smart Governance: Building a New Roadmap for IoT Technology Development
Promoting the modernization of social governance requires rebuilding a new mechanism of real-time constraints and normalization of individual behavior outside the law, and one of the keys to achieve this goal is to promote the transformation from individual-based governance to smart community-based meta-organization. Governance shift.
3. Social governance in the post-epidemic era: modernizing risk governance with IoT technology
Facing the modernization of social governance in the new era, we should deeply understand the people's yearning for a better life and the structural changes required for a better life in the new era. Maintain political security, social stability, and people's tranquility, and continuously enhance the people's sense of gain, happiness, and security.
2. What problems need to be solved when the Internet of Things is applied to social governance?
1. It is necessary to speed up the formulation of norms for the collection of human biometric information
At present, many technology companies have established information bases by collecting these characteristic information of users by themselves, and even without user authorization, use facial image analysis technology to analyze users' emotions privately, and apply the results to marketing activities. The consequences of information leakage are unimaginable.
2. Increase the sharing and application of IoT big data related to social governance
At present, the main problems existing in the application of big data in my country are data silos and data sharing barriers between units and departments. Therefore, it is necessary to speed up the open sharing of government data, promote resource integration, and improve governance capabilities.
3. Vigorously promote the application of Internet of Things based on radio frequency identification nationwide
In recent years, my country's government departments have continued to increase policy support for RFID, creating a good growth environment for the development of RFID industry and applications. At present, it has gradually spread from government-led and guided to active applications in all walks of life.
01 Intelligent IoT and social governance will move towards a comprehensive and deep integration
1. IoT technology: a new opportunity for the governance of "liquid society"
The original impetus for the development of the intelligent Internet of Things mainly comes from the management and control needs of the dense and highly variable "flow of things". Because the real-time optimization of the "flow of things" requires extremely high management costs, it is almost impossible to achieve traditional manual management methods. With the rapid development and wide application of contemporary artificial intelligence technology, intelligent Internet of Things technology makes it possible to manage the "flow of things" in real time, greatly improving efficiency and reducing labor costs.
The object of social governance is "the flow of people". Different from the management of "the flow of things", people's behavior is subjective and more uncertain than the behavior of things. However, modern information technology has been able to obtain personal information through various channels, such as face recognition, mobile phone positioning, etc., making it possible to intelligentize social governance. When obtaining the information of things, the application of intelligent technology greatly reduces the management cost, which is the intelligent Internet of Things; similarly, when obtaining the information of people, the use of intelligent technology can greatly reduce the labor cost of social governance, which is the intelligent social governance network . From this point of view, the difficulty and demand of building an intelligent social governance network is even greater than that of the intelligent Internet of Things. In addition, the intelligent social governance network also shoulders the higher-dimensional tasks and requirements of reconstructing the public sphere, negotiating public interests, and bridging social rifts.
However, if we regard people's demand for services as a kind of "thing", the management of "logistics" will sooner or later be extended to the field of "service flow".
For example, through big data analysis of people's demand for goods, intelligent management of medical service demand, and future management of driverless transportation systems, etc. From the perspective of social governance network, passive management of social members is definitely not an efficient governance model. Only active management based on people's service needs can be truly beneficial to the stability and development of society. Therefore, from the perspective of the historical logical extension of technological development and the development trend of people's service needs, it is inevitable for the intelligent Internet of Things, social governance network, and public service network to develop comprehensively and deeply.
2. Smart Governance: Building a New Roadmap for IoT Technology Development
Promoting the modernization of social governance requires rebuilding a new mechanism of real-time constraints and normalization of individual behavior outside the law, and one of the keys to achieve this goal is to promote the transformation from individual-based governance to smart community-based meta-organization. Governance shift.
3. Social governance in the post-epidemic era: modernizing risk governance with IoT technology
Facing the modernization of social governance in the new era, it is necessary to deeply understand the people's yearning for a better life and the structural changes required for a better life in the new era. Maintain political security, social stability, and people's tranquility, and continuously enhance the people's sense of gain, happiness, and security.
2. What problems need to be solved when the Internet of Things is applied to social governance?
1. It is necessary to speed up the formulation of norms for the collection of human biometric information
At present, many technology companies have established information bases by collecting these characteristic information of users by themselves, and even without user authorization, use facial image analysis technology to analyze users' emotions privately, and apply the results to marketing activities. The consequences of information leakage are unimaginable.
2. Increase the sharing and application of IoT big data related to social governance
At present, the main problems existing in the application of big data in my country are data silos and data sharing barriers between units and departments. Therefore, it is necessary to speed up the open sharing of government data, promote resource integration, and improve governance capabilities.
3. Vigorously promote the application of Internet of Things based on radio frequency identification nationwide
In recent years, my country's government departments have continued to increase policy support for RFID, creating a good growth environment for the development of RFID industry and applications. At present, it has gradually spread from government-led and guided to active applications in all walks of life.
01 Intelligent IoT and social governance will move towards a comprehensive and deep integration
1. IoT technology: a new opportunity for the governance of "liquid society"
The original impetus for the development of the intelligent Internet of Things mainly comes from the management and control needs of the dense and highly variable "flow of things". Because the real-time optimization of the "flow of things" requires extremely high management costs, it is almost impossible to achieve traditional manual management methods. With the rapid development and wide application of contemporary artificial intelligence technology, intelligent Internet of Things technology makes it possible to manage the "flow of things" in real time, greatly improving efficiency and reducing labor costs.
The object of social governance is "the flow of people". Different from the management of "the flow of things", people's behavior is subjective and more uncertain than the behavior of things. However, modern information technology has been able to obtain personal information through various channels, such as face recognition, mobile phone positioning, etc., making it possible to intelligentize social governance. When obtaining the information of things, the application of intelligent technology greatly reduces the management cost, which is the intelligent Internet of Things; similarly, when obtaining the information of people, the use of intelligent technology can greatly reduce the labor cost of social governance, which is the intelligent social governance network . From this point of view, the difficulty and demand of building an intelligent social governance network is even greater than that of the intelligent Internet of Things. In addition, the intelligent social governance network also shoulders the higher-dimensional tasks and requirements of reconstructing the public sphere, negotiating public interests, and bridging social rifts.
However, if we regard people's demand for services as a kind of "thing", the management of "logistics" will sooner or later be extended to the field of "service flow".
For example, through big data analysis of people's demand for goods, intelligent management of medical service demand, and future management of driverless transportation systems, etc. From the perspective of social governance network, passive management of social members is definitely not an efficient governance model. Only active management based on people's service needs can be truly beneficial to the stability and development of society. Therefore, from the perspective of the historical logical extension of technological development and the development trend of people's service needs, it is inevitable for the intelligent Internet of Things, social governance network, and public service network to develop comprehensively and deeply.
2. Smart Governance: Building a New Roadmap for IoT Technology Development
In the new journey of building a modern socialist country in an all-round way, social governance will become the next signpost for the development of science and technology. Smart governance is an important direction of social governance, and efforts should be made to explore a new model of social governance supported by multi-dimensional and multi-scenario smart technology, and build a multi-party smart governance community.
Promoting the modernization of social governance requires rebuilding a new mechanism of real-time constraints and normalization of individual behavior outside the law, and one of the keys to achieve this goal is to promote the transformation from individual-based governance to smart community-based meta-organization. Governance shift.
Smart communities should not only have standard modules such as smart buildings, smart homes, smart transportation, smart government affairs, and smart commerce, but also take governance as a "road sign" to create "soft power" in life services, such as community canteens and food delivery, medical care and elderly care. Combination and many other "last mile" livelihood solutions. Community is to provide residents with multi-faceted high-quality services, and then build a benign public space that is jointly governed by the government, residents, social workers, enterprises and other social governance communities.
Due to the diversity and variability of community life service needs, the government usually cannot assume the "all-round" role of providing all services. In this case, it is necessary to make full use of the intelligent Internet of Things to empower social governance, such as through market-based dynamic pricing, etc. , optimize the configuration of "logistics" and "service flow" to save community management costs. In addition, taking the community as the meta-economic unit can improve the bargaining power of external procurement, which is conducive to the establishment of a community of community interests, enhances the sense of participation and identity of community residents in the autonomous system, and reduces the repeated transportation cost waste caused by individual procurement. Improve the "logistics" and "service flow" efficiency of the whole society.
From the perspective of social governance, another important module of community service is to resolve conflicts and disputes among residents, provide corresponding legal and mediation services, and resolve conflicts at the community level. Putting these services in the hands of the community, especially in the form of a community intelligent comprehensive governance system, can greatly reduce the pressure and cost of social governance networks. When community residents jointly participate in community governance and share governance achievements, the connection between people will continue to deepen, which will help to form a common moral concept and social governance culture, and form a normalized mechanism and model for moral constraints on individual behaviors. .
3. Social governance in the post-epidemic era: modernizing risk governance with IoT technology
At present, the development of human society has entered the "late modernity stage" characterized by globalization, the interweaving of emerging risks and traditional security issues. The world is undergoing profound changes unseen in a century, undergoing a new round of major development, transformation and adjustment. Facing the modernization of social governance in the new era, it is necessary to deeply understand the people's yearning for a better life and the structural changes required for a better life in the new era. Maintain political security, social stability, and people's tranquility, and continuously enhance the people's sense of gain, happiness, and security.
First of all, from the perspective of "things and things", intelligent IoT and big data analysis technology should be introduced into the field of emergency management, and a service-based intelligent IoT monitoring and early warning platform covering pre-warning, in-process disposal, and post-event reference should be built.
Change the traditional passive management mode, realize the combination of active supervision and real-time monitoring, improve the level of safety supervision, reduce management costs, reduce the occurrence of safety accidents, and provide comprehensive and real data for various businesses of emergency management. At the same time, improve the structure and application of image processing, voice analysis, text extraction, sentiment analysis and other aspects in the information processing layer of the Internet of Things technology, and introduce an emergency plan database into the monitoring and early warning platform to achieve multiple guarantees for potential social crises and risk prediction. , to improve the accuracy of risk warning.
Secondly, from the perspective of "people and things", people's signs and trajectories, object states and positions, network texts and images, etc. should be used as ubiquitous sensors, through the data fusion of intelligent Internet of things, public service network and social governance network, Perceive the running state of the city, understand the emotions and demands of the residents, discover the running laws of the city, and gain insight into the problems existing in the city.
Finally, from the perspective of "people and people", focusing on the modernization of governance, it is more important to reduce the cost of social governance by reducing the level of social governance and guiding public participation.
Existing social governance networks are often difficult to predict the outbreak of social crises, mainly for two reasons:
First, the focus of the current social governance network lies in the discovery of individual (group) behaviors rather than the mining of their ideas;
Second, although the social governance network can monitor public opinion, it is difficult for the existing social governance network to accurately handle contradictions and conflicts because most people keep silent intentionally or unintentionally, or those who hold minority opinions express their opinions louder and more frequently. Anticipate crises.
The Internet of Things, an intelligent service that integrates public services and civil dispute mediation, is of great significance for early detection of potential social conflicts. Generally speaking, the more homogeneous disputes, the higher the potential social risks. For example, in a community-based dispute mediation system, a community resident discussion system or even a community resident voting mechanism can be introduced; further, for conflicts and disputes that are difficult to resolve at the community level, a higher-level appeal channel can be introduced, and a cross-community system can be introduced. Resident jury mechanism, this process can also provide data support for capturing public opinion.
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